Privacy policy

1. Introduction

Asignly ("we," "us," or "our") operates the freelance marketplace at www.asignly.com. This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, and what rights you have over it.

By using Asignly, you agree to the practices described in this policy.

2. Information we collect

• Full name (first, middle, last)
• Email address
• Password (stored in encrypted form by our authentication provider; we never see your plain-text password)
• Age
• Phone number
• Profile photo
• Academic or professional details (institution name, department, degree, year of study, semester, GPA, designation, subjects taught, years of experience — depending on your role)
• Location (district preference within Bangladesh, or online/remote)
• Bio and skill tags
• Languages spoken
• Government or institution-issued ID documents (optional, for verification only)
• bKash mobile wallet number (for payout requests)
• Messages sent through the platform's chat system
• Files uploaded as job attachments, deliverables, or dispute evidence

• Authentication session data, managed via secure HTTP cookies set by our authentication provider (Supabase)
• UI preferences (such as dark/light mode), stored in your browser's local storage

We do not use tracking pixels, advertising cookies, or third-party analytics scripts. We do not track your activity across other websites.

3. How we use your information

We use the information we collect to:

• Create and manage your account
• Match buyers and workers on the platform
• Facilitate job postings, applications, messaging, and deliverable submissions
• Process payments and manage Asignly Safe Pay
• Verify your identity when you choose to submit ID documents
• Send browser push notifications about activity on your account (with your permission)
• Send transactional emails, such as account verification codes, via our authentication provider
• Resolve disputes between users
• Enforce these policies and investigate potential violations
• Improve platform functionality and user experience

4. How we share your information

We do not sell your personal information. We share it only in the following circumstances:

With other users: Your public profile information (name, profile photo, role, verified status, skills, location preference, bio) is visible to other registered users of the platform. Your phone number, ID documents, and payout details are never shared with other users.

With service providers: We share necessary information with the following third-party services to operate the platform:

• Supabase — database and authentication infrastructure. Your account data and content are stored on Supabase-managed servers. Supabase Privacy Policy: https://supabase.com/privacy
• SSLCommerz — payment processing. When you make a payment, your name, email address, phone number, and district are transmitted to SSLCommerz to generate a checkout session. SSLCommerz Privacy Policy: https://sslcommerz.com/privacy-policy/
• Cloudflare R2 — file storage. Profile photos are stored in a publicly accessible storage bucket. Job attachments, deliverables, and dispute evidence are stored in a private bucket and accessible only via short-lived secure links.

With administrators: Asignly's internal administrators can access user content, dispute evidence, ID verification submissions, and payout requests strictly for the purpose of operating and moderating the platform.

For legal reasons: We may disclose your information if required to do so by law, court order, or a legitimate request from a government authority in Bangladesh.

5. Google Sign-In

You may choose to sign in to Asignly using your Google account. When you do, Google shares your name, email address, and profile picture with us via Google's OAuth service. We use this information only to create or log in to your Asignly account. We request only the standard identity scopes (email, profile, openid) — we do not access your Google Drive, Gmail, contacts, or any other Google service.

Your use of Google Sign-In is also governed by Google's Privacy Policy: https://policies.google.com/privacy

6. Data storage and security

Your data is stored on servers managed by Supabase, with the primary database hosted in a secure cloud environment. We apply row-level security controls so that users can only access data they are authorized to see.

File uploads are stored on Cloudflare R2. Private files are never publicly accessible and are served only via time-limited signed URLs generated on demand.

We take reasonable technical and organizational precautions to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your account data for as long as your account is active. If you close your account, we will delete your personal information within a reasonable period, except where we are required to retain it for legal or financial compliance purposes (for example, payment transaction records).

8. Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for push notifications at any time through your browser settings

To exercise any of these rights, contact us at asignly.support@gmail.com.

9. Children's privacy

Asignly is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from persons under 18. If you believe a minor has created an account, please contact us and we will remove it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically.

11. Contact

For any privacy-related questions or requests, contact us at asignly.support@gmail.com.